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Privacy Notice



PRIVACY POLICY

We at Horizons take your privacy concerns very seriously.


What We Collect

When you purchase a product from HorizonsCoffee.com, we ask you to provide information to fulfill your order. We do not require you to create an account to place an order. You may place an order as a Guest. You will need to provide your name, email address, phone, shipping address, and billing address in order to process and deliver an order. If you do create an account with us, we also require you to create a username and password. Signing up for emails also requires you to supply certain information so we may execute your request.


What We Do With What We Collect

From time to time, Horizons contacts customers by email, phone or mail to inform them of new products, services and special offers, or to follow up on previous interactions.

When you create an account, you are given the opportunity to receive communications from us. You may choose to opt-out of these communications during the set up process or after set up at any time by logging in to your account and changing the setting or by calling customer service at 1-815-633-2211. You may also opt out of Horizons communication by simply using the “Unsubscribe” link located in the footer of our emails or in the information box on the website shop. Please note: changes can take up to 10 business days to take effect.

Maintaining the confidentiality of your personal information - including credit card data - is very important to Horizons. As a Horizons customer, your personal information will never be rented or sold. For your security, we only store your credit card information if you choose to do so. In that case, it is stored on a secure computer in a format that makes it unusable except by us, for your order. If you do not choose to have your information stored, you will have to enter your credit card information each time you order.


Cookies

Like most commercial websites, www.horizonscoffee.com uses cookies to improve the shopping experience. A cookie is a small text file that is transferred from our server to your computer's hard drive through your web browser that enables our system to recognize your browser. Cookies help us understand if you are a new or returning visitor. This information lets us know how we are doing at both attracting new visitors and maintaining relationships with our existing customers.

Secure Online Ordering

Horizons is committed to ensuring that your shopping experience is safe and secure.

We store all of the personal information you provide us when you create an account. If you place an order as a Guest, we store only the information we require to fulfill your order, and then we dispose of your information.

When you do place an order, your address and credit card information is transmitted using industry standard encryption technology called secure socket layers (SSL) which ensures that it is encrypted during transmission. The integrity of our safe shopping technology is verified by Verisign, the premier secure transaction accreditation authority. You will see the Verisign logo during the checkout process to confirm that you are in 'secure mode.' Additional security assurances are given by the locked padlock icon or solid key icon at the bottom of your browser window, and the letters "https" (rather than "http") located in the URL address window at the top of your browser.

If you prefer, you may place your order by calling 1-815-633-2211 and a customer service representative will be happy to help you.


This Privacy Policy was last updated on: April 5, 2011.

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